Payment Refund Policy
1.Refund Eligibility
- Duplicate payments or overpayments
- Unused portions of cancelled subscriptions (prorated)
- Incorrectly processed payments
- Failed transactions due to technical issues
2. Refund Procedure
- Submit refund requests to support email-shivaaymining@gmail.com within [timeframe, e.g., 30 days].
- Provide transaction ID, date, and reason for refund.
- Our team will review and process refunds within [timeframe, e.g., 5-7 business days].
3.Refund Amounts
- Full refunds for duplicate/overpayments
- Prorated refunds for cancelled subscriptions
- Adjusted refunds for incorrectly processed payments
4. Non-Refundable Payments
- Customized services or consulting fees
- Transaction fees (unless error on our part)
- Payments older than [timeframe, e.g., 1 months]
5. Cancellation and Refund
- Cancel subscriptions before renewal date to avoid charges.
- Refunds for unused portions will be processed after cancellation.
6. Changes to This Policy
- We reserve the right to update this policy.
- Changes are effective upon posting.